Starting this week, people using The Peel Centre car park in Bracknell will have their number plates photographed by CCTV cameras as they enter and leave - doing away with the old ticket system.
Shoppers will still get two hours free, plus an extra hour if they have used any Point Leisure facilities.
However, the onus will be on them to calculate whether they have been within the time limit - as there are no longer barriers to stop drivers at the exit.
Bob Gerrard, who has a consultancy firm based in Arlington Square, is worried that people could drive out without realising they have to pay, and added: "There will be people who genuinely won't know and will leave. It's confusing."
But Euro Car Parks insists there are a number of benefits to the new system, such as machines accepting notes and cards and users having until 11.59pm the next day to pay.
For the full story, pick up a copy of the Bracknell News - out today.
What do you think of the new system at the Peel Centre? Comment below or email firstname.lastname@example.org